FAQ

FAQ

Frequently Ask Questions

What is IPTV?

IPTV stands for Internet Protocol Television, which is a technology that delivers television programming and video content through the Internet rather than traditional cable or satellite methods.

 
How does IPTV work?

IPTV works by transmitting TV signals over an Internet connection. Users receive content through an IPTV service provider’s app or set-top box, allowing them to stream live TV, on-demand content, and more.

What equipment do I need for IPTV?

You typically need a compatible device such as a smart TV, IPTV box, or a computer/smartphone with an IPTV app. A stable internet connection is also essential, preferably with sufficient bandwidth for smooth streaming.

How can I set up IPTV on my device?

Setting up IPTV varies by device and service provider. Generally, you’ll need to download the IPTV app, for example iptv smarters pro, or configure your device with the provider’s settings, including your username and password.

What should I do if I'm experiencing buffering issues?

Buffering issues can be due to slow internet speeds or server problems. To resolve this, check your internet connection, close unnecessary background apps, or consider upgrading your internet plan.

What does the package include ?

When you subscribe to so-iptv, you get login credentials to IPTV server with instructions for how to setup it on your device

 
Can I watch IPTV without an internet connection?

No, IPTV requires an internet connection because it relies on streaming content over the Internet.

Can I watch live sports on IPTV?

Yes, we offer live sports channels and coverage. You can enjoy various sports events, including football (soccer), basketball, tennis, cricket, and more…

Do you offer a refund?

We have 2 hours money-back policy.
If you’re not happy with the service you can ask for a refund at any time.
We will issue your refund within 14 days.

Does my subscription start to be active right after I make a payment?

Subscription starting to be active from the moment you will receive your activation credentials in your e-mail.
Example: Michael subscribed for 3 Months on February 1st at 11:55 PM and activation credentials were received February 2nd at 00:10 AM. Michael’s subscription is starting to be active from February 2nd, 00:10 AM for the next 3 months.

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